The margin leak the dashboard never showed, found two weeks before close
We build data, analytics and AI for retailers and consumer brands. Our published retail work: a margin agent for a multi-format grocery retailer in APAC that flagged a fuel-surcharge anomaly on day 14, recovered $240k in annualised procurement savings and brought back 2.4 points of gross margin.
- Published work in this industry
- 1 case study
- Recovered, APAC grocery retailer
- $240k, annualised
- Gross margin
- +2.4pp
- From kickoff to the first flag
- 14 days
On this pageWhat we hear in retail and commerce
What we hear in retail and commerce
Each of these comes from our retail case study or from an article we wrote for teams in retail.
- 01Margin is down and the dashboard cannot say why
It reports the fall. By the time anyone reconstructs the cause, the quarter has closed.
- 02Nobody watches contracted against invoiced
Cost moves through several systems before it reaches a report, and checking that gap by hand across that many suppliers is not humanly possible.
- 03The same customer under four names
The CRM, billing and the loyalty scheme each count customers their own way, and the same duplicates inflate all three.
- 04Marketing and finance disagree about one campaign
Both decks are built on the same warehouse and refreshed the same morning. The argument is about the credit rule, not the data.
- 05The dashboard shows stuck orders but cannot release them
A report can tell you fourteen orders are stuck. It cannot let anyone unstick them, so the work moves into a spreadsheet you never see.
- 06An ERP you are not allowed to change
The customisation is refused, the upgrade path must stay clean, and the work still has to happen.
What we have delivered
One published case study, anonymised: a multi-format grocery retailer in APAC with $500M+ in annual revenue.
Annualised procurement savings, signed off by Finance within 30 days.
Recovered between Q3 close and the Q4 board call.
From kickoff to the first agent flag the procurement team acted on.
Fixed scope, fixed price.
In the customer's words
The agent did the easy part. The hard part was the lineage discipline. That's what Woodfrog built first, and it's why Finance signed off on the savings in the first month.
Head of Data, APAC retail customer
Read the full account
- Case study, retailA margin agent that caught a $240k procurement leak in Week 3
The lineage came before the agent, which is the part that made the number bankable.
Read the case study ↗
Where to start
Four places a first engagement can begin. Week 1 tells you which one comes first.
- AIAn agent that watches margin for you
Watch the data, explain what moved it, and put the finding in front of the person who can act on it.
Data agents ↗ - DataOne customer, one number
One set of records the finance team and the operations team both accept.
Data integration and governance ↗ - ApplicationsA button, not another chart
The system your team works in all day, built around the step the dashboard cannot take.
Applications and automation ↗ - ProductA lakehouse and BI in your own cloud
Antvia: a lakehouse plus a next-generation BI tool, with 300+ sources and first dashboards on your data in two to four weeks.
See Antvia ↗
How the first weeks run
The same three phases in every industry. What changes is what we build in them.
- Week 1, fixed feeAudit
Two calls and a written one-pager. Yours to keep whether or not you continue.
- Weeks 2 to 6Build
Something real in front of real users by week three. Median six weeks to the first production-grade artefact.
- Week 7 onwardOperate
Quarterly reviews and on-call governance. The people who built it pick up the phone.
Questions we get asked
Further reading
- The same customer under four names breaks every number downstreamDuplicate parties arrive faster than anyone can clean them.
- Attribution disagreements are an argument about the model, not the dataMarketing and finance rarely disagree about the events.
- Some questions need a button, not another chartA report can tell you fourteen orders are stuck. It cannot unstick them.
Start with the Week 1 audit
Two calls and a written one-pager naming the first thing worth building, and who owns it. You keep it either way. NDA-friendly, fixed scope. Write to hello@woodfrog.tech.
